Did you know that 87% of people living in an
apartment do not own a vacuum cleaner? The great exodus of move outs has begun
and it is always a surprise to me when I conduct a move out inspection. I enter
with a feeling of dread nowadays, because, in fifteen years of doing these, I
have learned to expect the worst and only occasionally am I pleased by the
best.
When I first started in this business as an
Assistant Manager for a Section 8 property and a small conventional one, I
learned early on that many people have no concept of how to clean or keep a
home tidy. It has nothing at all to do with money or being poor. Truly, it is
sheer laziness, I have concluded. Cleaning products can be made from simple,
inexpensive ingredients like baking soda!
I am fascinated by some of the remarks I hear from
those Residents (truly wealthy ones who are living off either the University’s
dime or their parents’) or those living off the government’s dime, thus ours’.
The most common of these is, “I’m busy.”
Whaaat? You’re too busy to pick the beer bottles up
off the patio, countertops and floors? You’re too busy to flush the toilet? Too
busy to dispose of hairs littering the bathroom countertops – enough to make a
wig – by sweeping them into the waste basket? Trash left everywhere. Clothes
lying on the floors of closets. Refrigerators left unplugged with food in them …
Do people not understand that this food can rot and ruin a refrigerator? I
could go on and on with graphic descriptions. I am sure you can add your own
scenarios. (Please do!)
I have a suggestion. Instead of giving a 42 inch
flat screen TV to entice Prospects to lease, why don’t we give them a nice
Hoover after they move in and/or a gift certificate to a one-time use of Maid
Service to use at move out time? If they renew, arrange for the carpets to be
professionally cleaned? Sure would be helpful to everyone, in my opinion.
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ReplyDeleteI once did a walk through with a very wealthy young man who worked for his family's deli, was a manager at their newest location and made a lot of money! Enough to have hired a cleaning service for sure. The young man was very nice and friendly with all of us in the office. He asked me to do the walk through and when I got to the bathroom and saw how filthy the bathtub was, I said...in a motherly tone..."you should be ashamed of yourself." And he just looked at me and said..."I am." And then I charged him a cleaning fee! It was just so funny how he didn't argue with me or anything he just agreed!
ReplyDeleteHi Becky,
ReplyDeleteYou never what people will say during a walk through! That makes the task that much more exciting - the possibilities! Thank you for commenting.