You know what? Confident people are NOT
Perfectionists. They don’t have to be. Confident people have come to terms with
their shortcomings and understand there is always room for improvement. I kept
wondering why one of our Leasing Consultants was so non-committal about
planning Resident activities. It was really bothering me, to the point where I
was actually wasting moments of my driving time pondering the “Why?” instead of
singing at the top of my lungs to the radio (which is what I usually do when I
am driving.)
Last Friday, at one property, the Leasing Consultant
who is a real firecracker, planned a breakfast event for the Residents. I
showed up a few minutes after she did and helped with pouring batter and
toasting waffles. It was a lot of fun and happily, there was a steady stream of
Residents coming in to enjoy a free waffle or two or four. Who’s counting,
right?
I would glance periodically out the Clubhouse glass
doors toward the parking lot but the other Leasing team member did not arrive
until her normal hours. Eventually, I casually asked why she hadn’t arrived
early to participate. Her answer? “Well, since I didn’t really plan it, I was
afraid it would be a bust.”
Huh??????
I finished the sentence: “… and I don’t put my name
on things I cannot control because they may not turn out perfect.”
I see.
Does your team have an individual like this? I am
still debating whether or not there is value in having someone who feels unless
she is in control then an event will not turn out “perfectly.” Even if no one
had shown up and eaten a single waffle, would it have been the end of the world?
Of course not. Life is all about taking chances and exploring why a plan is
successful or a failure, and I can tell you, we learn more from our failures
than we do our successes. But if one cannot even trust and let go of his fear,
I think he will remain stuck. That is NOT a good place to be.
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